Skip to content
Write review For Business
  • Login

Contact Tzumi Customer Service

Tzumi Phone Numbers and Emails

Toll-Free Number:

  • (855) 468-9864
Call customer service

Accounting/ Billing:

  • (646) 351-1960

Tzumi Email:

Customer Service
Send Message
Is this your business?

Tzumi Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tzumi Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Tzumi is 8554689864. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Tzumi mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Tzumi Website:

Tzumi Help Center:

Corporate Office Address:

Tzumi Electronics LLC
16 east 34th, 3rd Floor
New York, New York 10016
United States

Other Info (opening hours):

Customer Service Chat Hours (EST):

Monday - Thursday: 9:00am - 5:30pm
Friday: 9:00am - 2:30pm

More contact details

Tzumi Customer Service Reviews

1.5 / 5
Poor
Guest-6451388
Jammed weight
stars-rating stars-rating stars-rating stars-rating stars-rating
1.7

I tried calling phone number on paper that came with weights.
Message said "phone was temporarily closed". Tried website and it was no help.

I even tried the chat service.

Had to google the solution! Poor customer service.
Would be good to have working customer service since this is probably a common problem.

Bob S Muo
Awaiting a satisfactory resolution.
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

When I opened up the packaging, the charging cable doesnt fit the charger. I tried their 800 phone number.

The recorded announcement states that number is out of order temporarily.
I wrote to this site and received a response asking for the model and serial number. I forwarded that along with photographs of the charger and the opening on the charger.
Im waiting for them to resolve the discrepancy
Its only a few hours since I noticed it and submitted the E-mail.

Summary of Tzumi Customer Service Calls

41 TOTAL
CALLS
00:33 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tzumi?

Product/ Service Question:

  • “Order a part”
  • “Once not working”
  • “Warranty on cordeles vacuna ionvac”

Request for Information Question:

  • “Question about charging earbuds by Tzumi”
  • “Help unbinding pet camera”
  • “Got my speaker with my mic yesterday and now my mic not working”

Payments and Charges Question:

  • “Charging port on job site radio detachment”
  • “Number of charges”

Employment Question:

  • “My tzumi super bass jobsite speaker will not charge”

Other Question:

  • “Having trouble”
  • “Can't use vacuum”
  • “Issue with handvac”

Compare Tzumi Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zagg
stars-rating-fill
1.8 out of 5
Write a review
Do you have something to say about Tzumi? What happened? What can we help you with?
Submit review Don't show this popup